We believe all Ken-Tool customers should be satisfied with the performance, quality and workmanship of whatever product they buy. All Ken-Tool products are warranted against defects in materials and workmanship for one year from the date of purchase. Any Ken-Tool branded product that fails to perform its intended function, due to a defect in workmanship or materials will, at our option, be replaced or repaired free of charge. Warranty claims for items that have broken or are no longer useful due to normal wear, misuse, abuse, alteration, grinding, or heating, will not be honored. Proof of purchase including the purchase date is required for warranty consideration. Please contact Ken-Tool by phone (330-535-7177) or email (firstname.lastname@example.org) if you have a warranty claim.